![My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them. My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.](https://preview.redd.it/my-logitech-mouse-started-having-problems-so-i-contacted-v0-ux0fbctndkg81.jpg?width=640&crop=smart&auto=webp&s=26e7bb86c4365eb2ebf40baddea60201b6905c9a)
My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them.
![Logitech refuses to follow through on their commitment to replace my keyboard. Received call from corporate, he outright admitted they made the commitment, and told me they don't care what was said, Logitech refuses to follow through on their commitment to replace my keyboard. Received call from corporate, he outright admitted they made the commitment, and told me they don't care what was said,](https://external-preview.redd.it/OXzKs7GeiFfHVmDfA49g1rpTwIbbsgs7PfJtJKLz9KA.png?width=640&crop=smart&auto=webp&s=2541b93eb5f89779a4e09e355dd0d15618d78fa6)
Logitech refuses to follow through on their commitment to replace my keyboard. Received call from corporate, he outright admitted they made the commitment, and told me they don't care what was said,
![Logitech G on Twitter: "@charles_dad_ Hey, sorry to hear this. Can you please send us your email address? We will contact our support team." / Twitter Logitech G on Twitter: "@charles_dad_ Hey, sorry to hear this. Can you please send us your email address? We will contact our support team." / Twitter](https://pbs.twimg.com/media/Ct418pHUsAApYuG.jpg)